Every service, fully arranged in your language.
Use what you need — from a single online consultation or a comprehensive checkup, to a fully escorted hospital stay. Each service can be booked on its own or combined into a managed package.
Online consultation
Before you book a flight, talk to a Chinese specialist in your language. Useful for second opinions, deciding whether to travel, and getting a realistic cost estimate.
What you get
- English translation of your existing reports and imaging.
- A 30–45 minute video consultation with a relevant specialist.
- A bilingual interpreter present throughout the call.
- A written English summary, opinion and recommended next steps.
- An itemized cost estimate for any proposed treatment in China.
Airport pickup & drop-off
Met at the gate with your name, transferred to your accommodation in a clean, comfortable vehicle. On departure, we get you to the airport on time — with help at every step.
What you get
- Coordinator with a name sign at arrivals, even after midnight.
- Wheelchair-accessible vehicles available on request.
- Help with luggage, SIM card, currency exchange, and a phone call home.
- Return trip on departure day, timed to your flight.
- Coverage for Shanghai Pudong (PVG), Shanghai Hongqiao (SHA), Beijing Capital (PEK) and Beijing Daxing (PKX).
Accommodation
We choose lodging based on proximity to your hospital, your mobility, and your budget. Options range from international-brand hotels to serviced apartments and dedicated recovery residences.
What you get
- Hotel, serviced apartment or recovery residence — your choice.
- Walking distance or short drive to your treating hospital.
- Rooms with kitchenettes for guests with restricted diets.
- Wheelchair-accessible rooms booked in advance when needed.
- Options for companions and family members at the same property.
- Daily check-ins by your coordinator during your stay.
Meals & nutrition
Food in a foreign country is one of the biggest worries for patients. We coordinate meals around your medical plan and your culture — so eating is one less thing to think about.
What you get
- Post-surgery soft diets, low-salt, diabetic, renal and halal menus.
- Vegetarian, vegan, kosher and allergen-free options on request.
- Hotel restaurants briefed on your dietary plan in writing.
- English-language menu guidance for everyday meals.
- Hospital meal plans reviewed with your dietitian where possible.
Note. Specific therapeutic diets (e.g. for renal or diabetic patients) are coordinated with your treating physician, not designed by us.
Sightseeing & recovery
Recovery can be long. Light, family-friendly sightseeing turns waiting time into memories — and is always approved by your treating physician before we book anything.
What you get
- Half-day and full-day itineraries designed around your energy level.
- Wheelchair-accessible routes and venues pre-checked.
- Bilingual guide, private vehicle, and tickets arranged.
- Cultural experiences: calligraphy, tea ceremony, cooking class.
- Companions-only tours while you rest between appointments.
Always physician-approved. We never book an outing your doctor has not cleared. If the answer is "rest today", we rest.
Medical interpreting
Our interpreters are not generalists. They specialize in medical settings and are trained in the terminology your hospital will use — in consultations, imaging, surgery briefings and discharge.
What you get
- Consecutive interpretation during consultations and consent signing.
- Whispered interpretation during procedures and minor surgeries.
- Document translation: discharge summaries, prescriptions, lab reports.
- Coverage in English, Russian, Arabic, French, Spanish, Japanese, Korean and more.
- An interpreter who stays with you — not a phone line or app.
Hospital escort
You are never alone in the system. Your escort handles registration, payments, pharmacy pickups, admission paperwork, and explains every step in your language as it happens.
What you get
- Full-time escort during outpatient visits, admissions and discharge.
- Help with hospital registration, payments and insurance paperwork.
- Pharmacy queue and medication collection explained in plain English.
- Daily photo and video updates sent to your family abroad (with your consent).
- Coordination with the hospital's international department on your behalf.
Health screening & checkups
You don't have to be ill to use us. A comprehensive checkup in China — including imaging and screening that can take months to arrange at home — is often completed in two or three days, with the report in English.
What you get
- Checkup packages matched to your age, sex, family history and risk factors.
- Same-day or next-day scheduling of bloods, ECG, ultrasound, CT and MRI.
- Cancer screening and cardiac risk assessment where clinically indicated.
- An English report explained to you by the doctor, with your interpreter present.
- A follow-up specialist consultation if anything needs attention.
- Results you can hand to your own doctor when you get home.
What we don't do. We don't decide which tests you need, and we don't interpret your results — that is the hospital's role. We arrange the appointment, interpret the language, and make sure you understand what you were told.
Not sure which services you need?
Tell us about your case in one short message. We'll reply within 1 business day with a tailored set of services and an itemized quote — no obligation.
- Free, no obligation
- Replies within 1 business day
- English and 中文 available
- Your information stays confidential