Language barrier
Apps, signs, doctors, nurses — almost everything is in Chinese. Even basic registration is a struggle.
For international patients · 全程英语/中文服务
Medical care in China —
Medical care in China —
fully accompanied, in your language.
You don't need to speak Chinese. From online consultation and airport pickup to medical interpreting, hospital escort and recovery — we handle every step so you can focus on getting better.
✓ No Chinese required · ✓ Transparent pricing · ✓ Replies within 1 business day (GMT+8)
Why this is hard alone
Coming to China for treatment shouldn't feel like moving countries.
If you've never used a Chinese hospital, the system can feel impossible. Here is what most international patients run into.
Unfamiliar system
Which hospital? Which department? How do referrals, imaging, prescriptions and admission actually work?
Long waits at home
Public-system wait times can be months. We help you reach Chinese specialists in days, not months.
High costs without insurance
For uninsured or high-deductible patients, equivalent treatment in China is often a fraction of the cost.
Our approach
One trusted partner from your first question to your flight home.
Most medical tourism operators stop at booking. We deliver the entire journey — clinical, logistical and personal.
Before you fly
Records review, online specialist consultation, treatment plan, transparent quote, visa documents, hospital booking.
On the ground
Airport pickup, accommodation, meals, medical interpreting, hospital escort, daily updates to your family.
After treatment
Recovery support, follow-up appointments, sightseeing for companions, translated discharge summary, post-return follow-up.
What's included
Everything we arrange for you.
Pick what you need, or let us design a fully managed package around your treatment plan.
Online consultation
Talk to a Chinese specialist in your language before you decide whether to travel.
Health screening
Comprehensive checkups, imaging and cancer screening — booked in days, reported in English.
Airport pickup
Met at the gate with your name. Wheelchair-accessible vehicles on request.
Accommodation
Hotels, serviced apartments or recovery residences within walking distance of your hospital.
Meals
Post-surgery, low-salt, diabetic, halal, vegetarian — meals that match your medical needs and culture.
Medical interpreting
Certified interpreters in consultations, imaging, surgery briefings and discharge — in your language.
Hospital escort
Someone with you at every registration, payment, pharmacy pickup and admission — so you are never alone.
Sightseeing
Light, family-friendly itineraries during recovery, always approved by your treating physician.
How it works
Ten steps. One partner. Zero guesswork.
From the first email to the flight home, the process is the same for every patient.
Free consultation
We reply within 1 business day, in your language.
You: a messageSend your records
Upload reports in English. We translate and forward.
You: PDF/photosOnline consultation
Video call with a Chinese specialist and your interpreter.
You: 30 minutesPlan & quote
An English treatment plan and itemized cost estimate.
We: build the planConfirm & contract
Sign, pay deposit, prepare visa documents.
You: confirmBefore you fly
Hospital slot booked, accommodation confirmed, pickup scheduled.
We: arrangeAirport pickup
Met at the gate, transferred to your accommodation.
You: just landTreatment support
Escort, interpreting, daily updates to your family.
We: stay with youRecovery & travel
Follow-ups and family sightseeing between appointments.
We: supportFly home
Translated discharge summary, medication guide, remote follow-up.
You: recover
Pricing
Transparent, itemized, no surprises.
Every case is different, so we don't publish flat prices. You get an itemized quote before you commit — and medical fees never pass through our hands.
Three commitments we keep in writing.
① Itemized quotes in English. ② You pay the hospital directly — we never advance, collect or settle medical fees. ③ Our service fee is fixed once signed, and we issue an invoice for it.
Online Consultation
For second opinions, or to decide if you need to fly.
Quoted per caseItemized in English
- Records review & translation
- Specialist video consultation
- English treatment recommendation
- Itemized cost estimate
Standard Medical Package
For hospital visits, surgery and 1–3 week stays.
Quoted per stayItemized in English
- Airport pickup & drop-off
- Accommodation & meals
- Full-time interpreter & escort
- Daily family updates
- Hospital booking & admission
Premium Fully-Managed
For complex cases, seniors, and total hand-off.
Quoted per caseTailored to your requirements
- Everything in Standard
- 1-on-1 dedicated coordinator
- 24/7 emergency on-call
- Recovery & sightseeing
- Insurance coordination
Why China
Specialist care, at a fraction of Western private rates.
We deliberately don't publish comparative price tables — quotes vary too much by hospital, doctor, materials and your case.
Lower base costs
Consultations, imaging, surgery and medication in China typically cost a fraction of US or European private rates.
Shorter waits
Appointments in days rather than months means less time off work and fewer trips.
Your real number, upfront
The hospital prepares an itemized estimate for your case — a figure about you, not an average.
We do not set, bill or handle medical fees. All hospital, imaging, pharmacy and procedure charges are paid by you directly to the hospital, which issues its own receipts and invoices.
Why patients choose us
Six things you'll never have to second-guess.
What you can count on
- You speak your own language, from landing to departure.
- Itemized quote before you commit, fixed once we sign.
- Certified bilingual staff (medical or language background).
- Familiar with how top-tier hospital international departments actually work.
- Daily photo and video updates sent to your family abroad.
- One dedicated coordinator for the entire journey.
What we never do
- We do not provide medical advice or diagnosis.
- We do not guarantee treatment outcomes.
- We do not handle, advance or settle your medical fees.
- We do not hand you over to a subcontractor without telling you.
- We do not share your records with anyone you haven't approved.
Hospitals & doctors
Top-tier hospitals with international departments.
China's strongest care sits inside its public tertiary hospitals, most of which run an international department for foreign patients — English-speaking coordinators, private wards, a faster appointment channel.
18+
Hospitals we can arrange care at, across Beijing, Shanghai, Guangzhou, Shenzhen and Chengdu.
30+
Specialty departments with international-patient experience.
7d
Typical time from first contact to first appointment.
24h
Emergency on-call for patients in active treatment.
Patient stories
What our patients say.
Real cases — names changed where requested. Each story used with written consent.
“I had never been to China and I don't speak a word of Chinese. They picked me up at the airport, stayed with me through every appointment, and my daughter got a daily update with photos. It felt like having a family member there.”
“The online consultation alone saved me a trip. When I did fly, my appointment was already booked and the interpreter knew all the medical terms. The bill was less than half what I was quoted in the US.”
“My parents went for a health check and TCM wellness. The team handled the visa, the hotel, the food, even the sightseeing in between. They came back healthier and happier.”
FAQ
Quick answers.
Do I need to speak any Chinese?
No. Your coordinator and medical interpreter speak your language. All written materials — treatment plans, prescriptions, discharge summaries — can be delivered in English.
Can I choose my own hospital and doctor?
Yes. We can work with a hospital you have already researched, or recommend 2–3 options based on your case. Final choice is always yours.
How fast can I get an appointment?
Most patients receive their first online consultation within 3–5 working days and an in-person appointment within 1–2 weeks of signing, depending on the specialty.
How is the cost structured?
Two separate things. Our service fee is quoted upfront, itemized in English and fixed in the contract. Medical fees — consultations, imaging, surgery, medication — are paid by you directly to the hospital. We do not advance, collect or settle them.
Do you guarantee medical outcomes?
No, and we won't. Treatment decisions and results are between you, your hospital and your doctor. We commit only to the quality of our service.
Can my family come with me?
Yes. We arrange accommodation for companions, daily sightseeing during recovery periods, and keep them informed throughout your treatment.
Not sure where to start?
Send us a short message about your situation. We'll reply within 1 business day with a clear next step — and whether you actually need to fly.
- Free, no obligation
- Replies within 1 business day
- English and 中文 available
- Your information stays confidential